Terms and Conditions
Enjoying this precious time with your baby is of paramount importance to Grow Together, but like all businesses here are the T’s and C’s for you to take a look at.
Deposits are non-refundable and full payment is required before the start of your course/1:1 session/workshop in order to secure your date(s)/place. For PayPal payments, Grow Together kindly requests that you use the “friends and family” option for sending money in order to minimise costs for clients.
In the event of Grow Together cancelling a session due to sickness, you will be fully refunded for the lost session and priority will be given for rebooking the session at a time and date suitable for both parties.
For 1:1 sessions, if you are able to give at least 24hours notice (unless exceptional circumstances) Grow Together will endeavour to reschedule this session at a time and date to suit both parties. Please be aware that due to limited spaces and a waiting list for sessions, refunds cannot be given should you miss a 1:1 session without prior notice.
Cancellations of courses, sessions and workshops requesting a full refund must be made two weeks prior to starting and will only be given if we can successfully offer your place to someone on the waiting list.
Regrettably we cannot offer discounts or refunds to cover your booked holidays due to the need to ensure continuity of service.
We will endeavour to run classes during bad weather e.g. snowy conditions. However should we need to cancel due to safety concerns, parents will be notified/contacted (please make sure your phone number is kept up to date on our register). An additional class will be offered if we have to cancel a class or refund against a future term's fees.
Parents are asked to keep their babies/children at home if they have a serious infection and to inform us as to the nature of the infection so that other parents can be alerted. We cannot offer a refund for a lesson missed due to illness.
HEALTH INFORMATION AND IMMUNISATIONS
Full disclosure of all known and existing medical conditions and/or contraindications are required at time of booking. Any new conditions or contraindications that arise after completing this form should be highlighted to Grow Together at the time of your session.
Where possible, ensure that any child immunisations are completed at least 24-48 hours prior to your booked baby massage session, as this is contraindicated for massage until after this time.
Always complete a skin patch test on your baby's wrist when using baby massage oil and follow instructions on the bottle for storage and use.
Photographs will only be taken of you and your baby if you have agreed by signing the consent. Any photographs taken in the classes will be used for advertising and marketing purposes only. We will never take photographs of your baby during massage when they are naked, only when they are wearing a nappy and/or clothes and only if you have given your consent. Parents are permitted to take photographs of their child but only their child during classes.
Please contact for any further advice or queries.